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What to do if an emergency occurs

If an emergency does occur:

Call the UCEAP Emergency Telephone Number 24-hours, 7 days a week: +1 (805) 893-4762.

If you are seriously injured or sick, get immediate medical attention at the closest medical facility and contact the local staff.

What's an Emergency?

An emergency is any situation that puts you in immediate danger, including:

Any life/death situation
Confusion or change in mental status
A violent assault
Suicidal feelings
An arrest
Civil unrest, natural disaster in the host country

Important Resources and Contacts

Here's some important information you will need:

Carry the local emergency contact information with you at all times.

assistance@uhcglobal.com.

All students have coverage through the UCEAP Travel Insurance.Your UCEAP insurance policy number is ADDN 04834823. Your insurance card is here.

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You can also register with the free online USDOS STEP program to receive the latest travel updates and information. Have your US passport number and expiration date handy.

Considerations for Parents and Family

Please review with your student the health section of the UCEAP Guide to Study Abroad which covers a number of important issues to address before departure.
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